Simply wipe the waterproof PU surface with a damp cloth and mild soap. Do not submerge the pad in water or use a machine.

Yes, the low-level setting is designed for safe, overnight use, while the built-in overheat protection ensures your pet stays secure while sleeping.

Absolutely, the pad features an anti-bite protective tube around the cord to prevent pets from damaging the wiring or hurting themselves.

Set it to the high level for 10-20 minutes to reach the ideal temperature quickly, then switch to low for constant warmth.

No, always keep the pad flat during operation. Folding or overlapping can cause heat buildup and potentially damage the internal heating elements.

Yes, it provides the gentle, consistent warmth that newborns need, mimicking the natural heat of their mother and littermates safely.

The pad is constructed from durable, waterproof PU and polyester, ensuring it withstands daily pet use while remaining comfortable and safe.

With two size options available, you can choose the perfect fit for your specific pet crate, bed, or favorite lounging spot.